Form insights
Where to find it
Open any form's Responses view and look for the Insights tab alongside the response table. It needs a handful of real responses before it has anything worth saying — a brand-new form with zero or one response shows a plain “not enough data yet” message rather than guessing.
The six cards
Every form's insights are organized into the same six questions, always in the same order, so once you know what each one means on one form you know it on every form:
| Card | The question it answers |
|---|---|
| What is happening | A plain summary of the current picture — the headline, before any of the detail. |
| Where | Which locations, schools, or categories the responses are concentrated in or spread across. |
| Is it improving | Whether things are trending up, down, or flat compared to the period before. |
| Why | A plausible explanation connecting the numbers — not just that something changed, but what might be behind it. |
| Needs attention | The specific thing in this data most worth a person looking at directly. |
| Recommended action | A concrete next step, not just an observation. |
Some cards include a small chart or table alongside the sentence — a bar comparing districts, a short trend line — using the same charts you already see elsewhere in the dashboard, not a separate visual style to get used to.
It follows responses as they arrive
Leave the Insights tab open while responses are coming in, and it notices. A background check every thirty seconds compares the response count against what it last saw; the moment it climbs, a Live indicator appears and the cards quietly regenerate to reflect the new response — without you lifting a finger, and without waiting for anyone to press Refresh.
Live — refreshing as responses come in
This live version is a preview, not saved — think of it as the cards thinking out loud in real time. If a minute passes with no further new responses, “Live” is replaced by a small Save button, letting you keep that particular snapshot if it is worth holding onto. Ignore it and it simply fades — nothing is lost, since the next response restarts the same live cycle.
Showing the latest unsaved snapshot — generated just now
Refreshing on purpose
The Refresh button regenerates the cards on demand and saves the result — useful right after you have shared the form with a new batch of people, or whenever you want a considered, saved read rather than the quietly-updating live one.
Confirming for your team
A freshly generated or refreshed narrative is a draft, visible only to the form's creator — marked Only visible to you — until they read it over and click Confirm & share. Nobody else sees the cards themselves before that; they see a plain pending review message instead.
Generated 3 minutes agoOnly visible to you
This exists because the narrative is AI-written from real response data — a creator gets the chance to check it reads right before it becomes something the rest of their team relies on. Regenerating always produces a new draft, even if the previous version at that window had already been confirmed, since the content itself has changed.